Home Exercise Support for PT Clinics

What makes patients finish their HEP.

The loop

Your patient invites a daughter, partner, or friend. HepBuddy shares progress on each exercise session so they can check in or cheer them on.

9:15

H

HepBuddy

Text Message

Hi Emily, Emma here.

Margaret didn’t get to today’s exercises. It happens. A warm check-in from you tends to work better than anything I can send. Reply and I’ll forward it straight to them 💛

Mom! Don’t break your 5-session streak. You got this! 💛

Her daughter

The session

Your patient follows a guided session, with sets logged automatically. They report effort and pain so you can review how each exercise felt.
Try it yourself.

Your patient

No app

A text arrives on exercise day with a link to their routine. They tap to follow along, with no download, account, or password.

8:02

H

HepBuddy

Text Message

Hi Margaret, it’s Emma 🌿

Ready for today’s exercises? A few minutes is all it takes.

Tap to follow along:
hepbuddy.co/r/8fk2

Your patient

Your side of it

Stay on top of the patients who need you.

Most of a plan of care happens between visits, where you cannot see it. HepBuddy is what reports back from there.

Who’s slipping? Who should I check in with?

Two missed sessions in a row and a patient moves to the top of the list on their own.

The HepBuddy patient list. Patients needing attention carry a flag across the top of their row.

One day of a patient's home exercise program: every exercise with its thumbnail, dose, sets completed, and how hard it felt.

Do I need to make changes to the HEP?

You see the pain and effort on each exercise, so you know which one to progress and which one to ease off.

Remote therapeutic monitoring

The paperwork half of RTM is the half we do.

Remote Therapeutic Monitoring is a Medicare program for tracking and managing a patient’s home exercise program between visits. You bill monitoring codes for the days your patient logs exercise. You bill management codes for the time you spend reviewing their progress and adjusting their program.

What do I need to bill the monitoring codes?

Monitoring codes require software that meets the FDA definition of a medical device (HepBuddy does), documented consent, an active plan of care, and at least two days of logged exercise in the period. HepBuddy logs every session your patient starts, finished or not, counts the days, and tracks the 30-day period. When it closes, the charge is waiting for you to review and approve, then bill where you bill everything else.

A ready RTM monitoring charge showing its data-day evidence and clinical approval step.

What do I need to bill the management codes?

Management codes cover your time managing a patient between visits. You need at least ten minutes in a calendar month and one live phone or video call with your patient. Reviewing and interpreting their data, adjusting the program, talking to their referring doc, and the call all count.

HepBuddy times that work for you. A stopwatch runs while you have a patient open and stops when you leave, keeping a tally of what you were doing. Nothing goes on the record until you press Log. You log the calls yourself. When the calendar month closes, HepBuddy totals everything and tells you which code is ready to review and approve.

Clinical monitoring log · August 2026

4 Aug 4 min data review (PT)

Two weeks of adherence and pain log, pain trending down
11 Aug 3 min hep edit (PT)

Progressed to band level 3, dropped the squat hold
18 Aug 3 min live phone call · patient (PT)

Reviewed the knee flare-up, agreed to hold squats a week
25 Aug 2 min care coordination (PT)

Sent the progress note to the referring physician

12 min · 98979 Live call logged

4:10reviewed adherence

2:10changed the program

Nothing is saved until you log it.

Log 6:20

How do I know what’s billable?

Every code you could bill sits in one queue, sorted by where it stands: ready to review, still short a requirement, or still inside an open period. You approve the ones that are ready.

The RTM billing board, with charges separated into Needs review and Reviewed columns.

What if I get audited?

Every charge you approve freezes into a claim-line packet: consent and plan of care on file, the device attestation, the dated log behind the code, and your attestation with your name and the date. If a payer asks, you download it and send it yourself. HepBuddy never contacts a payer.

The generated RTM audit packet, including the reviewed charge, consent, device evidence, and timestamped data-day log.

What RTM pays at your clinic.

Rates change by area. The device code runs about $46 in rural Kansas and about $60 in Manhattan.

Practice ZIP

Patients you’d enroll 20

Your minutes per patient, per month 20

20 patients, every 30 days

—

— per patient × 20

Monitoring · 98977 or 98985—

Management · 98980—

Setup · 98975— once

Management code requires one live phone or video call with your patient that month to bill.

Simple, flat pricing

One flat fee, never per patient.

1

Free for 60 days

Your full caseload. Long enough to run a full 30-day cycle and see the documentation before you decide. Card on file, cancel anytime before day 60.

Start free for 60 days

2

$125/mo per therapist

Unlimited patients, always · no setup fee · no contract

Starts after
your 60 days

Questions PTs ask

How do you count therapists?

Anyone with a login on your account. Every login is $125/mo, and patients are unlimited. Add or remove someone whenever you like. The change shows up on your next invoice, so you never get a surprise mid-month charge.

My patients are older and not great with tech. Will they use it?

No app, no login, no password. On their exercise day a text shows up with a tappable link. They tap it and follow the video, like a FaceTime call.

What if a patient doesn’t have someone who wants them to get better to loop in?

They can still use HepBuddy solo, and the RTM documentation works exactly the same. But most patients have someone who cares. A spouse, an adult kid, a close friend. HepBuddy just gives that person an easy way to show up.

Will billing RTM get me audited or clawed back?

RTM is an established Medicare code set, not a loophole. HepBuddy keeps a timestamped record of every exercise day behind each claim and exports it as a PDF. You review and sign each 30-day cycle, and you decide what your documentation supports.

How much of my time does this actually take each month?

The device codes need no phone call. Budget a few minutes per patient each cycle to review the data and sign. Management codes need ten minutes of your time across the month and one live call with your patient.

Do I need consent, and is texting a loved one a HIPAA issue?

Yes, RTM requires documented consent, and HepBuddy captures it at enrollment. The patient chooses who gets looped in and agrees to it. The loved one only sees progress updates, and can opt out of texts anytime.

Do you outsource staff or message my patients for me?

Never. Big vendors try to take over monitoring with remote nurses in another state. That confuses patients and creates audit risk under Medicare. With HepBuddy, your patients only hear from your clinic and someone who wants them to get better. You stay in control of your patient relationships.

Will my patients get surprise bills or copays for RTM?

Most Medicare patients have supplemental insurance (Medigap) that covers 100% of RTM coinsurance. For patients with standard Part B alone (a 20% coinsurance), HepBuddy prompts you at enrollment to discuss and document consent upfront, so there are never surprises.

Get patients to do their home exercises.