HepBuddy

Get patients to actually do their HEP.

HepBuddy loops in a loved one to keep them accountable, then keeps a timestamped record of every session behind your RTM documentation.

Book a demo See how it works
Margaret’s 30-day adherence heatmap
Margaret’s progress
9:41
H

HepBuddy

Text Message

Hi Emily, it’s Emma from HepBuddy. Margaret just finished her knee exercises today 🎉 Reply to this text and I’ll pass your words straight to her.
So proud of you mom! ❤️

Emily

her daughter

How it works

Six steps. Zero app.

1 Physical therapist

You build the HEP

Assign exercises, sets and reps, the days, and reminder times.

2 Patient

Your patient gets a text

A scheduled link. No app, no login, no thinking.

9:00
H

HepBuddy

Text Message

Time for today’s knee exercises, Margaret 💪 hepbuddy.com/r/p/Bb_Qcf

Margaret

your patient

3 Patient

They follow along

Emma, a digital coach, guides every rep. Progress records only when they finish. Try it for yourself

4 Loved one

Their loved one gets an update

They see whether it got done, so they can cheer or nudge.

9:15
H

HepBuddy

Text Message

Margaret just finished her knee exercises today 🎉
So proud of you, mom! ❤️

Emily

her daughter

5 Physical therapist

You see who's slipping

Every session lands on their card. Check in before they drop off.

A physical therapist reviewing a patient's full board: 30-day adherence, completion rate, session detail, and home exercise program
6 Physical therapist

Documented, ready for your review

Data-days log themselves. Review, sign, done.

RTM billing queue

2 ready
MR

Margaret R.

Monitoring · CPT 98977 · 16 data-days

Review & sign
JT

James T.

Monitoring · CPT 98977 · 21 data-days

Review & sign
DK

Dorothy K.

Monitoring · CPT 98977 · 9 of 16 data-days

Period open
Documentation packet generated for every signed claim

The RTM codes your clinic may bill

What HepBuddy does, and what you do.

Code What it's for What HepBuddy does · what you do
98975once per episode

Setup & education

HepBuddy: captures the patient’s documented consent and gives you a checkbox to confirm you explained the program.

You: explain the program to the patient. The teaching is yours; HepBuddy records it happened.
9897716+ days in 30
989852–15 days in 30

Device supply & monitoring

Meets FDA device definition

HepBuddy: records each completed home session as one timestamped data day and counts them for the period.

You: review the data and check the patient is progressing. HepBuddy surfaces it; the clinical read is yours.
9897910–19 min/mo
9898020+ min/mo
98981each added 20 min

Treatment management

HepBuddy: adds up the review minutes you log plus the live check-in, and shows which code that time corresponds to.

You: log the minutes you spend reviewing and do the live check-in with the patient.

HepBuddy meets the FDA definition of a medical device for monitoring, which is what the device-supply codes (98977 / 98985) require. It operates under FDA enforcement discretion; it is not FDA-cleared or registered. Read our intended-use attestation.

Try it free for 60 days

Simple, flat pricing

Two months free on your real patients. One flat fee after that, never per patient.

1

Free trial

Free for 60 days

Your full caseload, up to 50 patients. Long enough to run a full 30-day cycle and see the documentation before you decide. Card on file, cancel anytime before day 60.

Book a demo
2
Solo $199/mo up to 50
Clinic $599/mo up to 150

Starts after
your 60 days

All active HEPs included · no setup fees · no contracts · over 150? Custom quote.

Our story

How HepBuddy started

Harrison and his mom at Mendenhall Glacier in Alaska, arms raised
Mom and me at Mendenhall Glacier, Alaska.

My mom lives 8,000 miles away in Myanmar. When her knee started giving out, she started physical therapy, and there was almost nothing I could do from here but ask if she’d done her exercises.

That’s the real gap. The plan is easy. Doing it at home, alone, with no one keeping track, isn’t. And I was too far away to be that person.

So I built HepBuddy to close the distance. On her exercise day, a link shows up in her texts. She taps it and follows along. When she’s done, I get a text with how she did, 8,000 miles away. Now I can keep her accountable and cheer her on, one exercise closer to dancing and hiking again.

Questions PTs ask

My patients are older and not great with tech. Will they use it?

No app, no login, no password. On their exercise day a text shows up with a tappable link. They tap it and follow the video, like a FaceTime call. Their loved one is already looped in to nudge them if they stall.

What if a patient doesn’t have a loved one to loop in?

They can still use HepBuddy solo, and the RTM documentation works exactly the same. But most patients have someone who cares. A spouse, an adult kid, a close friend. HepBuddy just gives that person an easy way to show up.

Will billing RTM get me audited or clawed back?

RTM is an established Medicare code set, not a loophole. HepBuddy keeps a timestamped record of every exercise day behind each claim and exports it as a PDF. You review and sign each 30-day cycle, and you decide what your documentation supports.

How much of my time does this actually take each month?

The device codes need no phone call. Budget a few minutes per patient each cycle to review the data and sign. Live 20-minute check-ins are only for the management codes, and those are optional.

Do I need consent, and is texting a loved one a HIPAA issue?

Yes, RTM requires documented consent, and HepBuddy captures it at enrollment. The patient chooses who gets looped in and agrees to it. The loved one only sees progress updates, and can opt out of texts anytime.

Which patients is HepBuddy a fit for?

Chronic knee, back, and post-op caseloads with an order and a plan of care, doing a home program you prescribed, fit best. HepBuddy supports RTM device-code documentation; your clinic independently determines eligibility and medical necessity. Coverage varies by payer.

What it takes to bill RTM

A provider order and therapy plan of care tied to the home program.

Documented patient consent to remote monitoring. HepBuddy captures it at enrollment.

At least 2 days of exercise data in the 30-day period. 16+ days maps to 98977, 2 to 15 maps to 98985.

One billing clinician per patient, once per 30 days, with the GP modifier. You review and sign each cycle.

HepBuddy is intended to monitor a patient’s adherence to a clinician-prescribed musculoskeletal home exercise program by recording completed therapy sessions and self-reported status. It supports, and does not replace, the physical therapist’s clinical judgment. Not a diagnostic device. HepBuddy supports RTM device-code documentation; your clinic independently determines eligibility and medical necessity, and you are responsible for billing only what your documentation supports.

Let’s get your first patients set up.

15 minutes. We’ll build a HEP live, and you can throw all your questions at me.

Book a demo Email us
15 minutes, no slides
Free for 60 days, up to 50 patients
No contract, no setup fee