HepBuddy Guides
Clear, source-backed answers about home exercise adherence, Remote Therapeutic Monitoring, and Medicare documentation.
Clinic operations and retention
A signed referral alone is not enough. Review initial Medicare PT certification, the 30-day plan-delivery rule, and the separate recertification signature.
RTM billing basics
Before ruling out postoperative RTM, identify who receives the global surgical payment. A CMS-based decision guide for independent physical therapy clinics.
Family and buddy support
A PT clinic can separate a family's incoming concern from a patient update. Use a manual handoff without assuming permission or promising secrecy.
RTM billing basics
Work through overlapping remote monitoring at two practices. Separate device ownership, confirmed billing periods and unresolved RTM charges.
Clinic operations and retention
Work through conflicting home exercise instructions at a coverage visit. Separate the chart change, the clinical decision and what reached the patient.
HEP adherence
Compare three home exercise trials by patient group, added support and measured results before choosing an app, video or paper handout.
Patient communication
Choose communication support for deaf and hard-of-hearing patients, then check that it works during physical therapy exercise instruction.
Family and buddy support
Distinguish an oral objection from revoking a signed HIPAA authorization, then confirm which family updates your physical therapy clinic has stopped.
Clinic operations and retention
Check missing baselines, QuickDASH completion rules, and compatible PROMIS versions before describing change between physical therapy outcome scores.
RTM billing basics
Check Medicare's 2026 two-day rule for 98975 without treating monitoring dates as proof of setup and patient education.
HEP adherence
A worked clinic note tracks a home exercise setup question from the patient to a named PT, without confusing a delivered response with a resolved decision.
RTM billing basics
A worked example shows how to reconcile conflicting RTM exports before choosing 98985 or 98977 for a 2026 Medicare monitoring period.
Patient communication
Separate the patient's priority, your clinical proposal and the agreed goal. Use a worked conversation record without promising exercise or recovery results.
Family and buddy support
A PT clinic guide to separating family support from qualified interpretation, handling patient requests, and checking translated home-exercise instructions.
HEP adherence
Use a worked example to plan home exercise time, place, and likely disruptions. Keep scheduling choices separate from changes to the prescribed program.
RTM billing basics
Check RTM management time and live patient contact separately under Medicare's 2026 rules. Use a two-part record review without assuming billability.
Clinic operations and retention
Review home exercise handouts for readability and clear actions. Use a practical review card that keeps patient feedback separate from clinical approval.
RTM billing basics
A dated example separates RTM's 30-day device period from calendar-month clinician time, without treating either record as proof of payment eligibility.
Family and buddy support
A relative watching home exercises does not need an unrestricted clinical update. Clarify the patient's wishes and keep sharing tied to the person's role.
Patient communication
A final exercise sheet is not a complete PT handoff. Agree on the home plan, next contact, and who handles any unfinished transfer.
HEP adherence
What exercise-count research does and does not show, plus a practical way for physical therapists to review each exercise without a universal numeric limit.
Clinic workflows
What a physical therapy reminder trial found, plus a practical way to track appointment-change requests until staff and patients know the result.
HEP adherence
Define what your clinic counts as home exercise adherence. Keep patient reports, software logs, partial sessions and observed exercise distinct.
Family and buddy support
Help patients choose whether family or friends take a role in home exercises. Use a role-choice card, suggested words, and clear clinical boundaries.
Clinic operations and retention
Separate missed physical therapy visits from episode endings. Read the 73% statistic correctly and use a worksheet with hypothetical counting examples.
Patient communication
Check what patients can explain and show about their home exercise program. Use teach-back prompts, an observation table, and a small handoff note.
HEP software
Compare selected content, colleague access, and template editing in Physitrack and SimpleSet. SimpleSet's shared folders require a Clinic subscription.
Clinic workflows
Check Physitrack exercise pages and tracking sheets separately. Compare image options, date ranges, missing sets and reps, and clipped printouts.
Clinic workflow
Check Physitrack filters, exact phrases, and minus signs before assuming an exercise is missing. Includes a four-pass search worksheet.
HEP software
Find where SimpleSet saves custom exercises, templates, and autosaved drafts. Use a destination map and practice check to locate your saved work.
Clinic workflows
Compare documented Medbridge and Physitrack update steps, access-code rules, notifications, and printed copies. Use a concrete software-demo checklist.
Guides
Compare PhysiApp browser access, EasyLink and SimpleSet's Client Portal. Check login steps and feature limits before your next software demo.
Guides
Ask what got in the way before judging motivation. Clarify the barrier before deciding what needs attention next.